Welcome to Auraloom ("we," "our," or "us"). We are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services (collectively, the "Service"). Please read this policy carefully.
1. Information We Collect
We may collect information about you in a variety of ways. The information we may collect on the Service includes:
- Personal Data: Personally identifiable information, such as your name, email address, and payment information, that you voluntarily give to us when you register for an account or make a purchase.
- Image Data: We collect the photos you upload for the purpose of height estimation. These images are processed by our AI system to perform the analysis.
- Usage Data: Information our servers automatically collect when you access the Service, such as your IP address, browser type, operating system, access times, and the pages you have viewed directly before and after accessing the Service.
2. How We Use Your Information
Having accurate information about you permits us to provide you with a smooth, efficient, and customized experience. Specifically, we may use information collected about you via the Service to:
- Create and manage your account.
- Process your payments and subscriptions.
- Perform the core service of height estimation from your uploaded photos.
- Anonymously use image data and estimation results to train and improve our AI models. We will never use your personal data for this purpose without explicit consent.
- Monitor and analyze usage and trends to improve your experience with the Service.
- Respond to your comments and questions and provide customer service.
3. Data Sharing and Disclosure
We do not share your personally identifiable information with third parties except as described in this Privacy Policy. We may share information with:
- Service Providers: We may share your information with third-party vendors, consultants, and other service providers who perform services for us or on our behalf, such as payment processing and data analysis.
- By Law or to Protect Rights: If we believe the release of information about you is necessary to respond to legal process, to investigate or remedy potential violations of our policies, or to protect the rights, property, and safety of others, we may share your information as permitted or required by any applicable law, rule, or regulation.
4. Data Security and Retention
We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable.
We do not permanently store your uploaded photos. Images are deleted from our active servers shortly after the estimation process is complete. We may retain anonymized data derived from the images for model improvement.
5. Your Rights
You have certain rights regarding your personal information, subject to local data protection laws. These may include the right to:
- Access the personal information we hold about you.
- Request that we correct any inaccurate personal information.
- Request that we delete your personal information.
- Object to the processing of your personal information.
To exercise these rights, please contact us using the contact information below.
6. Children's Privacy
Our Service is not intended for children under the age of 13. We do not knowingly collect personally identifiable information from children under 13. If we become aware that we have collected personal information from a child under age 13 without verification of parental consent, we will take steps to remove that information from our servers.
7. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.
8. Contact Us
If you have any questions about this Privacy Policy, please contact us.